Frequently Asked Question
We're here to make your shopping experience smooth and effortless.
What types of products do you offer?
We offer a wide range of innovative home appliances and cleaning solutions—including vacuum mops, steam mops, smart cleaning devices, and other home care essentials designed to make your daily routine easier and more efficient.
What is the Wafo Mission?
Our mission at Wafo is simple: to bring you smart, reliable, and user-friendly products that enhance your home experience. We focus on quality, customer satisfaction, and support—making sure every product we offer solves a real need in your everyday life.
Do you offer fast shipping?
Yes! We offer fast and reliable shipping nationwide. Most orders are processed within 24–48 hours, and delivery typically takes 2–7 business days, depending on your location. Tracking information is always provided.
What is your return policy?
We offer a hassle-free 7 to 14-day return policy on most products. If you're not satisfied or received a faulty item, just contact our support team—we'll arrange a return or exchange quickly. Please make sure the product is in original condition and packaging.
Do you offer a warranty on your products?
Yes! All our products come with a minimum 1-year warranty that covers manufacturing defects and certain functional issues. Extended warranties may be available on select items. We’re here to help if anything goes wrong.